What is the primary function of California’s Office of the Patient Advocate?

The primary function of California’s Office of the Patient Advocate is to educate consumers about their rights and responsibilities regarding health coverage. This agency aims to empower individuals by providing information and resources that clarify how health insurance works, what benefits they are entitled to, and how to navigate the complexities of healthcare access. By focusing on education, the Office helps consumers make informed decisions about their health coverage and advocates for better access to care. The role of educating consumers is crucial in a system where individuals must often advocate for themselves in dealing with insurance providers and healthcare systems.